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+2 800 SEK Bonus Claim BonusNeed help with your account, a pending withdrawal, a bonus question or a technical issue? The Nano Casino support team is here to help. Below you will find every available contact channel, opening hours and advice on the fastest way to get your question resolved.
+46 10 750 24 66
Weekdays 09:00–13:00 (CET). Speak directly with a support agent in Swedish or English.
[email protected]
Send your query at any time. Responses are typically delivered within 24 hours in Swedish or English.
Many common questions about withdrawals, bonuses, deposit limits and BankID are answered directly in the FAQ section on the site.
| Channel | Details | Availability | Languages |
|---|---|---|---|
| Phone | +46 10 750 24 66 | Mon–Fri 09:00–13:00 | Swedish, English |
| [email protected] | Around the clock | Swedish, English |
For the fastest resolution, calling during phone support hours is the most direct option. If your query involves a withdrawal, a bonus or a technical error, having your username and a brief description of the issue ready before you call will reduce handling time. For non-urgent matters, email is a reliable alternative and is monitored throughout the week.
Nano Casino is operated by Viral Interactive Ltd., part of Finnplay Group, with its registered office in Malta. The company holds licences from both Spelinspektionen and the Malta Gaming Authority.
If you or someone close to you is experiencing difficulties related to gambling, free and confidential support is available. The resources below are open to all players in Sweden.
Register at spelpaus.se to block your access to all licensed Swedish gambling operators at once, immediately and simultaneously.
Call 020-81 91 00, free of charge and anonymous, around the clock. Operated by the Swedish Public Health Agency for players and family members.
Adjust your deposit, loss or session limits at any time in your account settings. Reductions take effect immediately.
Gambling should be entertainment. If it no longer feels that way, take a break. Contact our support team to request a temporary account suspension or permanent closure at any time.
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