Responsible Gambling at Nano Casino

Gambling is entertainment. When it stops feeling that way, something has shifted and it is worth paying attention to. At Nano Casino we take responsible gambling seriously not because the law requires it, but because a sustainable, enjoyable experience is the only kind worth offering. This page explains the tools available to you, where to find support and how to recognise early signs that gambling may be becoming a problem.

Every account at Nano Casino comes with a set of controls that put you in charge of your own gambling activity. You will find them in your account settings and they are available at any time.

Spelpaus is a national self-exclusion register operated by Spelinspektionen, the Swedish Gambling Authority. Registering at spelpaus.se blocks your access to every licensed Swedish gambling operator simultaneously with a single action. You do not need to contact each operator individually. One registration covers all of them, including Nano Casino.

When registering you choose one of three durations:

• 3 months: a shorter pause to regain perspective and control.
• 1 year: a longer break if gambling has taken up more space than it should.
• Indefinitely: an open-ended block with no expiry date, which you must actively reverse when you choose to.

Nano Casino checks the Spelpaus register on every login attempt without exception. A registered player is denied access automatically. The block cannot be circumvented and there are no workarounds. To register, visit spelpaus.se and log in with BankID. The block becomes active across all licensed operators within 24 hours of registration.

If you or someone close to you needs to talk to someone about gambling, free and confidential help is available at any time of day.

Stödlinjen is operated by the Swedish Public Health Agency (Folkhälsomyndigheten) and staffed by trained counsellors who specialise in gambling-related issues. Calls are completely free of charge and anonymous regardless of which phone or network you use. Both players and family members are welcome to call.

Gambling problems rarely appear overnight. They tend to develop gradually through patterns that are easy to rationalise in the moment. The following are common early warning signs to watch for:

• Gambling with money set aside for bills, food or other essentials.
• Borrowing money in order to continue playing.
• Chasing losses by placing larger bets or playing longer to win back what was lost.
• Gambling time cutting into work, family or social commitments, and concealing it from others.
• Feeling anxious, restless or empty when not gambling.
• Making repeated attempts to cut back on gambling without success.

Recognising one or more of these patterns is a meaningful signal. It takes honesty to acknowledge it, and that honesty is always the right starting point. Call Stödlinjen on 020-81 91 00 to speak with someone in complete confidence, free of charge, at any hour.

Nano Casino does not accept players under the age of 18. Every account requires verification through BankID, which is issued exclusively to Swedish adults with a valid personal identification number. This makes it technically impossible for a minor to open an account without using another person's identity, which constitutes a serious criminal offence.

If you share a device with children or teenagers, always log out of Nano Casino after each session and protect your BankID app with a unique PIN that nobody else has access to. Parental control software can also be installed on shared devices to restrict access to gambling sites at the network or application level.

If you suspect that a minor is attempting to use your identity to access gambling services, contact our customer support immediately by phone at +46 10 750 24 66 or by email. We treat these reports with the highest priority.